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ring floodlight cam will not reset

I will contact support. If you still cannot get the device online after checking the wiring, please give our support team a call at one of the numbers available here. Since you have done the reset to no avail, I recommend turning off power at the breaker and ensuring the wiring is as it should be. Talked with some people, and found out the LED bulbs cannot be replaced. The Ring Floodlight Wired is part of the Smart Lights line of products that strengthen your Ring of Security while illuminating your home and property. I bought the Ring Floodlight Cam at Home Depot this week. It's hardwired into house power and illuminates large areas with powerful adjustable lights. As the subject says, I have a RING Floodlight Cam, it does not support 5GHz, so must be connected to a 2.4GHz wifi channel. We're taking additional steps to protect our team and help reduce the spread of COVID-19. I really don't want to have to pull out a ladder every time to rerun setup. Hoping someone here can had similar issue and found a solution, Ring support has been unable to help. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. So once again I am getting issues with live video on my floodlight camera. Ring seemed to indicate they are open to replacing the unit if this happens, but it's "case by … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The Floodlight Wired has an ultra-bright motion-sensing smart dual-head floodlight. I also did a hard reset and got the same results, no light flashing. New floodlight camera bought during Black Friday sale and just getting set up after home renovations. My wifi is good and unit has power. Ring Floodlight Hard Reset Press and hold the button on the top of the unit for 30 seconds, the light on the bottom should flash a few times to indicate a restart is in process I tried to hit the reset button and nothing happened. Hey @mp8209. Needed to change the network it first found and the app says to press the reset button on top of the camera. Thanks. There IS NO BUTTON on top of the camera. Is there a way to reboot via the app or support? I tried to hit the reset button and nothing happened. My floodlight cam stopped working and shows it offline. I have tried that as well and it didn't work. If they blow out, the entire $250 unit has to be replaced. Ring Floodlight Cam: Camera Resolution: 1080p: Field of View: 140 degrees horizontal, 78 degrees vertical: Power Supply: Hardwired (110-240V) Connectivity: 2.4 GHz Wireless 802.11 b/g/n: Connection Speed: Requires a minimum upload speed of 1Mbps, but … My wifi is good and unit has power. I also did a hard reset and got the same results, no light flashing. Please tell me there is a way. This has resulted in longer than normal wait times. On another note - Does anyone else have a floodlight cam yet? My floodlight cam stopped working and shows it offline.

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